Cancellation Policy

  • Customers can cancel a booking up to 12 hours before the scheduled service time without any charges.
  • Cancellations made within 12 hours of the service time may be subject to partial charges or may not be eligible for a refund.
  • To cancel a booking, please contact us at 📧 Info@cleanatdoorstep.com or 📞 +91 9910226873.

    • Refund Policy

  • If a cancellation is made within the allowed time frame, the full amount will be credited to the original payment method within 5–7 business days.
  • If the service could not be delivered due to issues from our side (e.g., staff unavailability, weather conditions, or technical reasons), a full refund or free rescheduling will be offered.
  • Refunds will not be applicable if the service was already provided or if the cancellation was made after the allowed time frame.

    • Rescheduling

    Customers may request to reschedule their booking at least 12 hours prior to the service time at no extra cost.
    Rescheduling requests made within 12 hours will be considered on a case-by-case basis.

    Contact for Support

    For cancellations, refunds, or rescheduling assistance, please contact us: 📧 Email: Info@cleanatdoorstep.com 📞 Phone: +91 9910226873